Updated Nov 2, 2026
Short answer: If the Hello 2027 template won't show up in your editing app, it is usually because templates can vary by region or account, change or disappear from search, or ask for more clips than you have. You can skip the template entirely: on New Year AI Video you upload one photo in your browser and get a 10-second, vertical 9:16, 720×1280 MP4 with sound and no watermark for $2.99 (see pricing). It is usually ready in about 2–3 minutes.
People searching for a "goodbye 2026 welcome 2027 template" often hit a blank search result or a link that opens to nothing. We can't see inside any app, so treat the list below as likely causes, not confirmed rules:
If you want to keep using a template in CapCut, these steps are worth a minute each:
If none of that works, you don't have to wait for the template to come back.
Both routes end in a vertical New Year clip. They differ in what you have to bring. The template column is kept general because each template sets its own rules; the template page we checked lists a 9:16 aspect ratio.
| Template in an editing app | New Year AI Video (web) | |
|---|---|---|
| What you upload | Whatever the template asks for (can be several photos or clips) | One photo |
| Length | Set by the template | 10 seconds |
| Ratio | Set by the template (often vertical 9:16) | Vertical 9:16, 720×1280 |
| Price | Depends on the app and template | $2.99 for 1, $6.99 for 3, $14.99 for 10 |
| Need the app? | Yes | No, it runs in a phone or desktop browser |
| Watermark | Depends on the app | None |
| If it fails | Depends on the app | Credit returned automatically |
Pick the template if you already have the exact one you saw and enjoy editing. Pick the photo generator if you only have one good picture and want a finished file. Prices and pack details are on the pricing page.
There are two marble versions, and this is how the site describes them.
Climb the giant 2027 (default):
| Seconds | What happens |
|---|---|
| 0–3 | You (or your partner, or your pet) hang on the side of giant white marble "2027" numbers on a mountaintop above the clouds |
| 3–7 | You climb onto the top of the numbers, stand up and spread your arms |
| 7–10 | The camera pulls back in a drone shot and reveals the whole "2027" at golden hour |
Goodbye 2026: you stand next to a marble "2026" on a cliff edge, push the "6" off the cliff, and a giant "7" lands in its place.
A clean "Happy New Year 2027" title is also added as typography on top of the video. It is burned into the downloaded MP4 when you download in Chrome, Edge or Safari 17+; other browsers download the video without that title. There are also three other scenes: rooftop fireworks, a golden confetti party and a snowy town square.
AI video can vary. If you're not happy with a finished video, every paid video comes with one free redo within 14 days, with the same or a new photo and any scene.
Once you have the MP4, posting is the easy part:
For ready-to-copy captions in English, Spanish and more, see our guide to Hello 2027 captions and hashtags.
No, there is no free video. Sign-up is free, you can watch real sample videos before you buy, and one HD video costs $2.99. A failed video gets its credit back automatically, and every paid video comes with one free redo.
Just one. It can show one person, two people side by side, or one pet. For a couple, both people should be in the same photo.
Usually about 2–3 minutes. Around New Year's Eve it can take longer.
No. The generator runs in a phone or desktop browser and gives you a finished 10-second MP4 you can post anywhere.
Yes, a full refund within 7 days of purchase if you have not used any credit from that pack. Credits never expire. Details are on the pricing page at https://newyearaivideo.com/pricing.