Hello 2027 Template Not Showing? Make the Video From One Photo

Updated Nov 2, 2026

Short answer: If the Hello 2027 template won't show up in your editing app, it is usually because templates can vary by region or account, change or disappear from search, or ask for more clips than you have. You can skip the template entirely: on New Year AI Video you upload one photo in your browser and get a 10-second, vertical 9:16, 720×1280 MP4 with sound and no watermark for $2.99 (see pricing). It is usually ready in about 2–3 minutes.

Why is the Hello 2027 template not showing?

People searching for a "goodbye 2026 welcome 2027 template" often hit a blank search result or a link that opens to nothing. We can't see inside any app, so treat the list below as likely causes, not confirmed rules:

  • Availability may differ by country or account. Template libraries are not always the same everywhere.
  • The template may have been renamed, updated or removed. Popular seasonal templates come and go, and search names shift.
  • An old app version. Some templates may need a recent version of the app.
  • The link was copied incorrectly. Shared template links can break when pasted into messages or captions.
  • It may need more media than you have. Some templates are built around several photos or clips, so one selfie might not be enough.

What to try in the CapCut app first

If you want to keep using a template in CapCut, these steps are worth a minute each:

  1. Update the app to the newest version and restart it.
  2. Search with a few spellings: "hello 2027", "welcome 2027", "goodbye 2026".
  3. Open the template from the original post's link instead of searching for it.
  4. Check whether you are signed in, then try again on Wi-Fi.
  5. Read the template's details screen to see how many clips or photos it asks for, and prepare them before you start.

If none of that works, you don't have to wait for the template to come back.

Template app or photo generator: which one fits you?

Both routes end in a vertical New Year clip. They differ in what you have to bring. The template column is kept general because each template sets its own rules; the template page we checked lists a 9:16 aspect ratio.

Template in an editing appNew Year AI Video (web)
What you uploadWhatever the template asks for (can be several photos or clips)One photo
LengthSet by the template10 seconds
RatioSet by the template (often vertical 9:16)Vertical 9:16, 720×1280
PriceDepends on the app and template$2.99 for 1, $6.99 for 3, $14.99 for 10
Need the app?YesNo, it runs in a phone or desktop browser
WatermarkDepends on the appNone
If it failsDepends on the appCredit returned automatically

Pick the template if you already have the exact one you saw and enjoy editing. Pick the photo generator if you only have one good picture and want a finished file. Prices and pack details are on the pricing page.

What does the video actually show?

There are two marble versions, and this is how the site describes them.

Climb the giant 2027 (default):

SecondsWhat happens
0–3You (or your partner, or your pet) hang on the side of giant white marble "2027" numbers on a mountaintop above the clouds
3–7You climb onto the top of the numbers, stand up and spread your arms
7–10The camera pulls back in a drone shot and reveals the whole "2027" at golden hour

Goodbye 2026: you stand next to a marble "2026" on a cliff edge, push the "6" off the cliff, and a giant "7" lands in its place.

A clean "Happy New Year 2027" title is also added as typography on top of the video. It is burned into the downloaded MP4 when you download in Chrome, Edge or Safari 17+; other browsers download the video without that title. There are also three other scenes: rooftop fireworks, a golden confetti party and a snowy town square.

How do I make the climb or Goodbye 2026 video in 3 steps?

  1. Upload one photo. JPG, PNG or WEBP, up to 10 MB. One person, two people side by side, or one pet. On a computer you can also scan a QR code and send a photo from your phone.
  2. Pick a scene. "Climb the giant 2027" is the default; choose "Goodbye 2026" if you want to push the 6 off the cliff.
  3. Sign up and generate. Sign-up is free with an email and no card. Each HD video uses one credit, bought once with no subscription; check the packs. Wait about 2–3 minutes, then download the MP4.

Photo tips that help the most

  • Face forward with the whole face visible, in good light.
  • Half-body or full-body photos give the most natural climb.
  • Skip sunglasses, heavy filters and groups of more than two.
  • You must be 18 or older, and only upload photos of yourself or of people who agreed to it.

AI video can vary. If you're not happy with a finished video, every paid video comes with one free redo within 14 days, with the same or a new photo and any scene.

How should I post it so people see it?

Once you have the MP4, posting is the easy part:

  • Keep it vertical. The file is already 9:16, so it fits short-video feeds without cropping.
  • Write a short caption in any language, such as "Goodbye 2026, hello 2027".
  • Use three to five hashtags, for example #hello2027 #welcome2027 #goodbye2026.
  • Keep the built-in sound or add a track from your app's music library.
  • Save the file to your phone. Generated videos are deleted after 14 days.

Captions for TikTok, Reels and Shorts

For ready-to-copy captions in English, Spanish and more, see our guide to Hello 2027 captions and hashtags.

FAQ

Is the Hello 2027 video free?

No, there is no free video. Sign-up is free, you can watch real sample videos before you buy, and one HD video costs $2.99. A failed video gets its credit back automatically, and every paid video comes with one free redo.

How many photos do I need?

Just one. It can show one person, two people side by side, or one pet. For a couple, both people should be in the same photo.

How long does it take?

Usually about 2–3 minutes. Around New Year's Eve it can take longer.

Do I need the template or the app?

No. The generator runs in a phone or desktop browser and gives you a finished 10-second MP4 you can post anywhere.

Can I get a refund?

Yes, a full refund within 7 days of purchase if you have not used any credit from that pack. Credits never expire. Details are on the pricing page at https://newyearaivideo.com/pricing.